- Author: m0ther
- Topic: BOTS, Case Study
- Posted:
Everystockphoto.com is a search engine for freely licensed photos that has been around since 2006, searching an impressive 29 million free photos under 8 free licenses.
The Brief
Create a chatbot to automate frequent customer service tasks for Everystockphoto. The chatbot should serve as a friendly FAQ as well as automating the most time consuming customer service request, the de-list process.
Benefits Sought
- Improve Response Times
- Improve Customer Satisfaction
- Reduce Support Costs
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